Terms and conditions

These terms apply to your use of rapiidev.com (the “website”), operated by Rapiid EV (“we”, “us”, “our”). By using the website, you agree to these terms. If you do not agree, please do not use the website.

1. Information on this website

We work to keep the information on this website accurate and up to date. However:

• Specifications such as range, dimensions, load capacity and features are provided for general information. They may change without notice as we improve our products.
• Range figures are measured by Rapiid EV under specific conditions, as stated on each model page. Real range depends on rider weight, load, road conditions, riding style, speed mode, temperature and battery age.
• Colours shown in photos may look different from the actual product because of lighting and screen settings.
• Running-cost and savings figures from our calculator and guides are estimates for planning only.

Please confirm specifications, prices and availability with Rapiid EV or an authorised dealer before you buy.

2. Prices and orders

This website does not sell products online. Any price we share in response to an enquiry is an indication only and is not an offer to sell. A purchase is made only through Rapiid EV or an authorised dealer, under the terms of that sale, including the applicable warranty.

3. Dealership information

Information about our dealership program is for general guidance. Submitting an application does not create a partnership or any obligation on either side. Any dealership is subject to a separate written agreement.

4. Your use of the website

You agree not to:

• Use the website for any unlawful purpose.
• Send false, misleading or spam enquiries.
• Try to gain unauthorised access to the website or its systems, or disrupt how it works.
• Copy or reuse content from the website for commercial purposes without our written permission.

5. Intellectual property

The Rapiid EV name, logo, product photos, text and design of this website belong to Rapiid EV or are used with permission. You may view and share pages for personal, non-commercial use. Any other use needs our written permission.

6. Links to other websites

The website may link to other websites, such as WhatsApp, Facebook and Google Maps. We do not control these websites and are not responsible for their content or privacy practices.

7. Limitation of liability

We provide the website “as is”. To the extent permitted by law, Rapiid EV is not liable for any loss arising from your use of the website or from reliance on its content. Nothing in these terms limits any rights you have under the Consumer Protection Act, 2019 or other law that cannot be excluded.

8. Privacy

Our privacy policy explains how we handle your personal data.

9. Changes to these terms

We may update these terms from time to time. The “Last updated” date at the top shows when they last changed.

10. Governing law

These terms are governed by the laws of India. The courts at Ghaziabad, Uttar Pradesh, have jurisdiction over any dispute arising from these terms or your use of the website.

11. Contact

Questions about these terms? Email info@rapiidev.com or call +91 98701 33606.